Without qualified, motivated and inspired employees, we wouldn't be able to make a success of our business.
That's why we're committed to communicating with, supporting and developing everyone who works at Serco. We have a strong culture based on clear values - and we monitor how well we're putting them into practice. We're always in touch with customers to make sure they're happy - we believe that's the best way to safeguard jobs and develop new ones. And we make sure we work with customers who enable us to treat our people with dignity.
We're passionate about communication. It is natural for us to share information about how we're doing with our staff - and we invest in technology to further enhance communications and bring people together across the world. We've established a Serco-wide approach to training and development in our core values and skills - and we offer these programmes to staff worldwide. We're always looking to equip and encourage staff to take on wider roles.
At the heart of our approach is our People Strategy. It's designed to ensure we continue to have the people and expertise we need to face today's challenges and those ahead of us. It recognises that a good business depends on good people