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Operational Support

Serco designs and delivers operational support to improve the availability of people and equipment worldwide

Success Stories

The ten real-life stories in this booklet (pdf 587kb - opens in a new window) are just a brief insight into how Serco and our delivery network have helped change people's lives. 

On our Work Programme customer website you will find a selection of additional Work Programme success stories, there are also some short films available to view on the website to show how former jobseekers successfully got back into work.

Work Programme

Job Deal

  • Black Self Development - Examination of cultural history promotes attitude and behaviour change for black offenders
  • Stop the Hurt - Men develop new skills through training to change domestic abuse and aggressive behaviours
  • Integrated Offender Management - One-to-one support for priority & prolific offenders to get back into training or employment reduces re-offending

Testimonial

"As a specialist provider within the Serco network, we have seen firsthand the transparency they provide throughout the network. Serco endeavours to maintain this as part of their ethos, which enables the entire network to be a NETWORK. Communication comes natural; we pride ourselves in our delivery ...

Testimonial

"With the support and assistance of Serco staff, Trainbrains has been able to establish appropriate controls and processes tailored to make delivery of the Work Programme focused on the customer rather than internal administrative tasks. This has benefited us as a small organisation, as well as our ...

Last Updated: 20 March 2013