Future focus
2012 Objectives
We have set ourselves ambitious goals and targets for the year ahead
People
- To make it easier to manage people by implementing a single HR programme and common core processes
- To develop leaders who are fit for the future by embedding the talent review and succession planning process across a wider proportion of our management population
- To motivate and engage employees to bring service to life by linking engagement to performance
Health & Safety
- To achieve a 40% reduction in staff reportable incident rate by 2013 against 2008 benchmark
- To achieve an 18% reduction in lost time per incidents against 2008 baseline
- To establish a baseline of near-miss events against which future performance can be tracked
Community
- To continue to invest 1% of pre-tax profits back into the wider society
- To continue to promote the theme of employability
- To continue to develop our relationships with third sector partners
- To promote employee volunteering
- To promote payroll giving
Environment
- To achieve an 18% reduction in CO2 tonnes/£m revenue against 2008 benchmark
- To retain the Carbon Trust Standard
